9-Amita Avancha

I think Help systems are beneficial for users who are beginners and have no experience whatsoever with the product or application. However, I do not believe these tutorials should be susbstitutes for good design. The chapter brings out that getting started guides and video tours are not efficient since the user can not read information on how an application works at the same time they are using an application. Instead of focusing on creating tutorials to help the user learn it would be wise to integrate a  welcome screen into the application screens themselves and remain contextual. This allows users to learn how to perform tasks without preventing them from using it at the same time.

 When developing personas for Project 5 some categories of people to focus on include the target audiences of the superhero such as the hero’s fans’. The new gadget would also have to appeal to a younger audience who are buying toys and reading the comics. The gadget should also try to attract users that maybe are not superfans but enjoy watching the movies and are informed about the superhero.